Customer relationship management is an essential component of our clients’ success and calls for the premium customer experience delivered by ISourcing’s call center service offerings.
ISourcing understands our clients’ deep passion for customer satisfaction. We have developed streamlined call center outsourced services that support our clients in full life-cycle customer care that is maximized through the continuous use of superb tools, teams and procedures.
Our support methodology begins at project startup and continues through all operational processes, driving customer satisfaction and value through careful initial needs analysis that is followed by continuous improvement.
Delivering top-notch outsourced call center services to small and large customers alike, the ISourcing team has diversified experience in various business sectors such as telecommunications, information technology, pharmaceutical and health care, government and NGO, retail, automotive, travel and aviation, fast food and home delivery.
Companies that partner with ISourcing for call center services gain a seasoned ally to help them outpace competitors and realize substantial advantages.
Our Multilingual customer service representatives handle customer contacts received via phone, email and web chat.
