In an increasingly challenging market, the demand on companies to maintain viability and leadership is more heightened than ever before. Businesses must evaluate their day-to-day operations to improve end-user satisfaction while ensuring low costs and effectiveness.
ISourcing’s comprehensive Business Process Outsourcing and Information Technology Outsourcing services make it possible for our clients to implement high-quality essential company processes while freeing up their professionals to focus on revenue-generating processes & business.
A subsidiary of Cyprus-based Xperience Global, ISourcing is a principal BPO and ITO service provider with offices and fulfillment centers in Cyprus, Egypt and Saudi Arabia. Our offerings integrate best practices and technology, along with the right people, to relieve our clients of the investment and operational hassles of processes related to customer interaction and information technology.
ISourcing’s services are composed of two primary offerings– Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO).
The ISourcing BPO line of business is centered on the customer call center and aims to maintain the value of our clients’ customer relationships while maintaining visibility and keeping general operational expenses low.
The ISourcing ITO line of business is geared toward maximizing the up time of our clients’ IT infrastructure, achieved through ISourcing Managed Services performed by ISourcing certified professionals, while capitalizing on efficiency and increasing the return on their IT investments.
The opportunity to achieve business objectives and maximize return on investment is within reach with ISourcing BPO and ITO services. As a trusted partner, we bring best-in-class people, processes and technology that empower our clients to conquer process changes with poise.
Delivering top-notch outsourced call center services to small and large customers alike, the ISourcing team has diversified experience in various business sectors such as telecommunications, information technology, pharmaceutical and health care, government and NGO, retail, automotive, travel and aviation, fast food and home delivery. Companies that partner with ISourcing for call center services gain a seasoned ally to help them outpace competitors and realize substantial advantages.
