Dear prospective client,
Thank you for your interest in iSourcing BPO and ITO services. Since our company inception in 2009, we have experienced substantial company success by offering high-quality support to businesses who seek to improve day-to-day operations while decreasing costs and hassle.
In todays B2B industry, sound governing values are vital, and iSourcing has consistently upheld our values in support of companies both big and small. These values include:
Added Value We strive to add value to our clients businesses through tailored, scalable and adaptive service models that are built on our accumulated experience, agent capabilities and state-of-the-art technology.
Continuous Improvement We recognize the value in continuous improvement and fine tuning of our internal processes, technology and services in order to align service level metrics with our clients business objectives.
Transparency and Team Work We believe in allowing for total transparency of our operations. Our clients can confidently focus on their business outputs rather than the underlying service details. We partner with our clients as one team and believe that together we can overcome any obstacle or incident and can establish sufficient measure to prevent reoccurrence.
Ongoing Development We capitalize on the continuous development of our most important asset, our people. Through continuous technical and soft skills training, we ensure that our resources are continuously on the leading edge of technology and business practices.
Adaptability and Customization Every client has different objectives and needs. iSourcing provides tailored and adaptable solutions that cater to our clients exact requirements and business objectives, while maintaining flexibility to ensure cost-effectiveness.
As you explore our company offerings, I encourage you to review the specifics and benefits of our BPO and ITO services. We welcome any questions that you may have and hope for the opportunity to work with you as you seek to strengthen your company with high-quality essential processes that will lower cost and disturbance while adding sizable value
Sincerely,
